Privacy Policy

Information We Collect

When you submit a consultation request through this website, the form collects the following information:

• Full name
• Phone number
• Email address
• General type of legal matter
• Preferred contact method
• Appointment date and time selection
• An optional brief, non-confidential message
• Optional SMS consent and the timestamp of consent if provided

We do not request Social Security numbers, detailed criminal histories, medical records, payment details, or highly sensitive case information through this website.

How We Use Your Information

The information you submit is used to:

• Respond to your inquiry and schedule a consultation
• Operate the firm's client relationship management system
• Coordinate appointments and follow-up communication
• Determine whether the firm can assist with your legal matter

Text Message (SMS) Consent

The consultation form includes an optional checkbox allowing you to consent to receive text messages from the Law Office of Robert R. Flores about your consultation request and related legal services. This consent is not required to submit a consultation request and is not a condition of hiring the firm.

If you check the SMS consent box, the firm records your consent and the date and time it was given. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message or by contacting the firm. Reply HELP for help.

If you do not check the SMS consent box, the firm will not send you text messages based on that submission and will not overwrite any prior consent you may have provided separately.

Confidentiality and Attorney-Client Relationship

Submitting a form through this website does not create an attorney-client relationship. Please do not include confidential, privileged, or time-sensitive information in your submission. An attorney-client relationship is established only after a formal engagement agreement has been signed.

Communications with the firm after an attorney-client relationship has been established are handled in accordance with applicable professional responsibility rules.

Data Security

The firm takes reasonable measures to protect the information submitted through this website. However, no method of transmission over the internet or electronic storage is completely secure. You submit information at your own discretion.

Third-Party Services

This website uses scheduling and client management tools to process consultation requests and manage appointments. These services may store submitted data in accordance with their own privacy policies. The firm does not sell or rent your information to third parties.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact the firm:

Updates to This Policy

The firm may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date.